Shipping and Returns

Free shipping on +50% products is a wholesale retailer concept where the end user can choose specific courier(s) and prices, based on the users basket size, weight and shipping address. always provides a 'free shipping' -option, which is automatically included in the final price. Specialty items can apply an additional shipping fee, should the dimensions and/or shipping address not be applicable for the 'free shipping' -option.

Standard Delivery: 5-7 Business Days
Express Delivery: 2-4 Business Days

Note: there may be instances where shipping is delayed due to circumstances beyond our control.
When this occurs, we will take efforts to advise our customers of such delays on
All orders are shipped from our warehouse provider ZooFactory (ref.: Logistic Operator) which will be listed on the package and receipt.

Returns and Exchanges Tracking Orders Final Sale + Refurbished Customs Duty (outside of EU) Delivery Delays Factory Defects and Missing Items Specialty Items and Paid Shipping